It is no longer an acceptable business practice to have silos of office document data stored in proprietary formats

We haven't figured out how to be lower priced than Linux

The most serious impediment to a lasting archive is the evolution of media, platforms, formats, and the applications that create them. Unique, proprietary, and constantly evolving data formats such as Acrobat-4, MPEG-4, Oracle 8, Quicken 2001, Real G2, and Word 2000 suggest or even guarantee obsolescence.

Without open source we would spend our time fighting holes, hackers and viruses. With open source software, we spend [more of] our time focusing on education.